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I am a second year librarian at Versia Elementary in Fort Worth, Texas.

Thursday, November 22, 2012

Human Performance Technology

Chapter 14 discusses the concept and evolution of human performance improvement. Several sections of chapter 14 present a variety of non-instructional solutions to performance problems. Identify a performance problem in your area of work and identify non-instructional solutions that may help solve the problem.

I am currently the Technology Integration Educator for Versia Williams Elementary School. I was also the TIE for Williams James Middle School in Fort Worth, Texas.   The district has installed Promethean Boards in each classroom.  Each school also has an extensive amount of ActiVotes.  ActiVote is a hand-held wireless Learner Response System with a simple 6-button, A-to-F interface. Teachers poll students at any time during class to assess progress and, based on responses, customize lessons to create a more personalized learning environment that is tailored to individual student needs.    However, in each school there is a lack of use of the ActiVotes in the classroom.  I think the problem lies in the setup time and lesson creation time.  Teachers do not want to spend the time with the setup and lesson planning.  In Fort Worth ISD we have the TIE and an Instructional Specialist assigned to each school.  Recently our Instructional Specialist visited each teacher’s classroom and assisted the ActiVote setup.  The ActiVotes are still not being used.  Our principal also said she will make each teacher do a lesson with the ActiVotes and check to see if the teacher is using the ActiVotes.  As you can see, there is problem.  Checking on one lesson will not sustain the use of the ActiVotes.  Teachers will only use the ActiVotes one time for the evaluation.  What is the solution to this problem? What will motivate teachers to use the ActiVotes throughout year?  By the way, once the ActiVotes are setup, they remain setup.  We must find a non-instructional solution!  At Versia Williams, the principal has initialized an Eagle Pass.  If a teacher completes a task, he/she will receive time off.  This keeps the teacher from using his/her days.  For example, I had to have my driver’s license renewed; I used an hour and a half of my time earned to leave early for the appointment.  I earned my time by completing a video on blood borne pathogen training and attending a wellness meeting.  I think we can also transfer the Eagle Pass the ActiVote Usage.  Each time a teacher incorporates the ActiVotes into his/her lesson, they will receive 30 minutes time.  This is a good incentive.

Below is an excellent video on Performance Improvement - More Than Just a Change in Behavior




Chapter 15 presents performance support systems. Define performance support systems and explain how a performance support system might (or might not) help solve the problem you identified above.

Definition I:  Performance Support Systems is defined as the integration of different tools to help the user perform a task.

Definition II:  An Electronic Performance Support System (EPSS) is any computer software program or component that improves user performance.

Electronic performance support systems can help an organization to reduce the cost of training staff while increasing productivity and performance. It can empower employees to perform tasks with a minimum amount of external intervention or training. By using this type of system an employee, especially a new employee, will not only be able to complete his or her work more quickly and accurately, but, as a secondary benefit, will also learn more about the job and the employer's business.
Link:  http://en.wikipedia.org/wiki/Electronic_performance_support_systems
Link:  http://www2.gsu.edu/~wwwitr/docs/nextgen/index.html

The solution to the ActiVote issue is to have teachers refer to FWISD Educational Technology online tutorials.  The district has tutorials for the Promethean Board.   Also, teachers can obtain additional resources from Promethean Planet.  Pre-made flipcharts are available on Promethean Planet. 

Below is the video on Learning via Electronic Performance Support System (EPSS).


 

Chapter 16 explains knowledge management: the way we manage information, share that information, and use it to solve organization problems. Organizations, such as schools, accumulate a great deal of information/data, which must be organized in a way that we can make sense of it in order to use for making decisions. What knowledge would help solve the problem you identified above and how would that knowledge need to be collected and managed to help facilitate problem solving?
 
Steps to solve problem of ActiVotes usage throughout the district:

1.      Survey should be given throughout the district to ascertain the number of teachers integrating ActiVotes into lessons.   I am sure this problem is a district problem.

2.      After the information is collected, the district/schools should create committees to discuss solutions to the ActiVote problem.

3.      After the collaboration, the district/schools can create a solution that can motivate all teachers to use ActiVotes. 
 
 
 
   
 
Chapter 17 describes types of informal learning.

 
What informal learning experiences have you participated in at your organization? Could those informal learning experiences be shared with others?

 I just completed my first Book Fair through Scholastic Book Fairs.  It was a success.  I went to the formal training.  However, the hands-on informal training provided me with the experience.
 

Could the knowledge gained in those settings be codified and managed?  Yes, the knowledge could be codified.  Other librarians can use these tips: 

A.    Place expensive books on the top shelves – kids usually do not buy the most expensive books.

B.     To keep kids from stealing, tape small gadgets on a poster board with the price.  They can request to buy the item from behind the cashier’s table.

C.     Do not allow large backpacks in the shopping area.

D.    To create a fabulous book display covers some book boxes with tablecloths.
 

And should it be managed or should the informal experiences be replicated or broadened to include others?

I think the experience should be duplicated and shared with others.  The above tips will help other librarians be a success.
 
 
Below is a great video on informal learning in the workplace.
 
 

 

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4 comments:

  1. I particularly like your flow chart that shows the relationship between codification and collaboration. This flow of information between these two is what I based my post this week on. With good access to information, we open up the channels for effective communication and collaboration! When we have open lines of communication, no one feels like they are on an island and everyone is more likely to share their time, talent, and skills for the betterment of the profession!

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  2. I think that the idea of giving the teachers time off for using Activote could most certainly be the best non instructional way to motivate teachers. In a way, I think non-instructional solutions are often the best motivators! I think that it is great that FWISD offers online tutorials for the staff. This is so helpful, our district offers several online tutorials and courses as well and I have found them to be very helpful in the past. Hopefully more teachers will utilize those resources, gain confidence, and begin to use the Activote and Promethean boards on a more regular basis.

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  3. I think that many teachers are set in their ways. It's hard to get out of your comfort zone and try something new. The teachers at my school are the same with with the iPads that were issued to our 8th grade students. I think that the hard part is trying to create a lesson that fully integrates the iPad but you've got several students who have already broken their iPad screens and do not have an iPad at the current time. I think that offering incentives for teachers to use the ActiVotes is a great idea. Maybe if that were to happen, more teachers would be motivated to use them.

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  4. I love the idea of having the Activotes in classrooms! I use a lof of quick "assessments" of understanding like dry erase paddle boards, thumbs up/thumbs down, index cards, etc. These would make a fabulous tool to show student understanding of a concept before moving on to something else. I am surprised that teachers have not embraced it, but I can also see the perspective of not having enough time to incorporate new tools. We have so many thigns thrown at us that we have to figure out how to manage, this may just be one too many things.

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